Had an accident?
Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice, regardless of what your insurance may say. Call Impact Repair Centres first after an accident.
Know your legal rights
Your Car. Your Right to Choose Your Repairer
After an accident, you might feel pressured to use your insurance company’s recommended repairer, but the final decision on where your car is repaired is entirely yours.
While our car repair services are approved by most insurers, some insurance companies might steer you towards one of their ‘approved’ repairers. But remember, these recommendations are often driven by cost considerations rather than quality.
Your insurers recommended repairer may not have official manufacturer approvals or hold the prestigious BS10125 accreditation for vehicle body repairs – both of which we proudly maintain at our Impact Repair Centres across West Midlands & Worcestershire.
Next time you’re involved in an accident, remember: it’s your legal right to choose who repairs your vehicle. Call Impact Repair Centres first for professional, manufacturer-approved repairs that put quality and safety above everything else.
Non Fault Accident Assistance
If you are ever unfortunate to be involved in an accident in your vehicle where you are not at fault, call Impact first! Our dedicated accident assistance service will manage all aspects of the claim and get you back on the road as soon as possible.
- We will handle all communications with your insurer and any third parties, streamlining the claims process so you don’t have to worry.
- If you’re not at fault, we can recover your vehicle and ensure you have a replacement vehicle to keep you on the road while your car is being repaired
- We can also arrange local collection and delivery of your car within a certain radius.
- Your no claims status remains intact, you have no excess to pay
- Our experienced accident repair technicians will restore your vehicle to its original standard and safe return to the road.
EXCESS Contribution
'At Fault' Accident Assistance
Should you be involved in an accident that was your fault, don’t worry, we can also assist with this for you.
We can still provide you with a courtesy vehicle, manage the claim from start to finish, and in most cases even contribute towards your insurance policy excess.
All repair work is guaranteed, and you will receive manufacturer approved body repairs at our accident repair centres.
CONTACT US
